Privacy Policy
Last updated: September 29, 2026
Introduction
H2Os’ Lawncare and Landscapes LLC ("H2Os," "we," "us," or "our") operates the website located at www.h2oslandscapingsc.com. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our site or contact us for landscaping and lawn care services in West Columbia, SC and the surrounding Midlands.
Information We Collect
We collect information you voluntarily provide when you fill out a contact or quote request form or contact us through the chat widget on our website. This may include:
- Full name
- Phone number
- Email address
- Property address or service location details
- Service type requested and any additional notes you provide
We also collect non-personal information automatically through third-party analytics and advertising tools, including:
- Pages visited and time spent on our site
- Device type, browser, and operating system
- General geographic location (city/region level)
- Referring website or search query that brought you to our site
How We Use Your Information
We use the information you submit to:
- Respond to your quote request or inquiry
- Schedule lawn care services and communicate about your property
- Follow up about ongoing or recurring service
- Improve the quality of our services based on your feedback
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
SMS Communications
You can opt in to text messages from H2Os’ Lawncare and Landscapes LLC in either of two ways: by checking the optional SMS consent checkbox on a form on our website, or by submitting your name and phone number through the chat widget on our website and accepting the consent notice shown with it. If you opt in, we will use your phone number to send informational and transactional text messages about your inquiry or quote request, appointment reminders, and service updates. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also call us at 803-403-2230.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Third-Party Services
Our website uses the following third-party tools that may collect data in accordance with their own privacy policies:
- Google Analytics & Google Ads (gtag.js): Used to understand how visitors find and use our website, and to measure the effectiveness of our advertising. Google may use cookies and similar technologies to collect data. You can opt out via Google's opt-out tool.
- GoHighLevel (GHL): We use GoHighLevel to power our website chat widget and to receive and manage your form submissions, messages, and contact information for the purpose of delivering our services. GoHighLevel acts only as our service provider; your mobile information and SMS opt-in data are not shared with it or anyone else for marketing or promotional purposes.
Cookies
Our website may use cookies — small text files stored in your browser — to support analytics and advertising functionality via Google. By using our website, you consent to the use of cookies as described in this policy. You can disable cookies through your browser settings, though some site functionality may be affected.
Data Retention
We retain contact information submitted through our forms for as long as is necessary to fulfill the purpose for which it was collected (e.g., providing a quote or ongoing service), or as required by applicable law. You may request deletion of your information at any time by contacting us.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request that we delete your personal information
- Opt out of any future marketing communications from us
To exercise any of these rights, contact us at the information below.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- H2Os’ Lawncare and Landscapes LLC
- 101 Heatherfield Drive, West Columbia, South Carolina 29170
- Phone: 803-403-2230
- Email: christian@h2oslandscaping.com